Contact information

CONTACT INFORMATION
Last Updated: April 10, 2026

If you have any questions regarding our policies, products, or services, please contact us using the information below.

Store Name: Urban Chic
Customer Support Email: support@UrbanChic.shop

Customer Service Hours

• Monday – Friday: 9:00 AM – 6:00 PM (EST)

• Saturday: 10:00 AM – 4:00 PM (EST)

• Sunday: Closed

Response Time

Our support team aims to respond to all inquiries within 24 to 48 business hours.

Business Inquiries

For partnerships, collaborations, or media inquiries, please contact us via email with the subject line “Business Inquiry.”

Support Assistance

We are happy to assist with:

• Order tracking and updates

• Returns and refunds

• Shipping and delivery questions

• Product information

• Technical support

Urban Chic is committed to delivering exceptional customer service and a seamless shopping experience.

For assistance, please contact support@UrbanChic.shop.